Analysis of Discharge Experience of beneficiaries of Rashtriya Swasthya Bima Yojana (RSBY) in selected districts of West Bengal

  • Paramita Roy
Keywords: Rashtriya Swasthya Bima Yojana, Bima Yojana, West Bengal


The paper analyses quality care received by RSBY beneficiaries based on their discharge experiences. The discharge experience varied statistically across districts. It was found that individual characteristics of the patients were not statistically significant to their discharge experience. However the structural factors like the presence of a helpdesk, number of beds in the hospital etc. mattered. The behaviours of the nurses also proved to be a significant factor in a satisfactory discharge experience of the beneficiaries.


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